returns.swagtron.comSwagTron Return (RMA) Form — Swagtron

End of the comment End of the comment⚡FREE Shipping On All Orders!⚡HOVERBOARDS SCOOTERS Electric Scooters Kick Scooters Kids Scooter ELECTRIC BIKES ZIPBOARD SALE CLEARANCE CORNER Accessories Deals Clearance CLOSE SwagTron Return (RMA) Form Canadian Customers: CLICK HERE for Warranty Contact Information Please note: You will need to be issued an RMA number BEFORE sending your unit back for return/repairs. We will be unable to process and/or repair your item if we are unable to determine who it belongs to. It is imperative that you fully complete this form and follow the instructions included in the email we send once your request has been processed. Your request can take 24-72 hours to process. Terms and Conditions PLEASE READ EVERYTHING BELOW. Our representatives cannot issue RMA numbers over the phone. Please fill out the online form above to request that an RMA number be e-mailed to you. We offer toll-free technical support as a convenience to our customers. Please e-mail support@swagtron.com if you wish to troubleshoot your problem with a customer support agent. Warranty work is done for hardware defects only. RMA forms without a detailed description of the problem may be rejected. We may request a copy of the original receipt/proof of purchase to verify warranty eligibility. If you cannot provide one, your RMA may be rejected at our discretion. All units must be accompanied by a valid RMA number issued by a representative of Swagtron. Items returned without an RMA number will not be processed. Warranties are void if the factory seal is broken. You may be charged as percent-of-warranty repair. You may be required pay the shipping to get the item to us, and we pay the shipping to get your item back to you. We do not reimburse shipping costs. Physical damage to the unit during transit voids any warranties. Please ship with an insured, trackable carrier to avoid any issues. We are not responsible for any third party hardware or any problem caused by it. Please remove all third party hardware before sending items for repair. RMA forms partially filled or without detailed description of the problem may be rejected. RMAs are only valid for 30 days from date of issue. *By Submitting this form, you confirm and agree that you have read & understood all terms & conditions above. Swagtron 7250 Vorden Parkway South Bend IN 46628 (This is an office location, not for product purchasing or customer pickup) **Phone Support will not be available on Friday, December 31. Live Chat will be open from 10AM to 2PM EST. **Phone Support will not be available on Thanksgiving Day, November 25. Live Chat will be open from 10AM to 2PM EST. **Phone Support will not be available on Labor Day, September 6. Mon-Fri: 9AM to 9PM EST Sat-Sun: 10AM to 6PM EST Thanksgiving Day: Chats & Emails only Christmas Eve: 10AM to 5PM EST Christmas Day: Chats & Emails only New Years Day: Chats & Emails only - support@swagtron.com **Phone Support will not be available on Memorial Day 5/31/2021. **Phone Support will not be available on July 5, 2021. - Information Media Request Shipping Information Product Recall Warranty Details and Registration (One Submission Per Unit) Warnings and Guidelines Privacy Policy Terms and Conditions Wholesale Opportunity ADA and Disclaimers Links Contact FAQ User Manual Downloads My Account Returns & Repairs News Swagtron Affiliate ProgramDistributors Warranty Sign Up For Discounts © 2024 Swagtron. All Rights Reserved. Search results for: × Search Knowledgebase Ask A Question? Add A Knowledge Base Question ! Question Title: Category: – Select KB Category – GENERAL UL WARRANTY & RETURNS SHIPPING TROUBLESHOOT USER MANUAL SPECIFICATIONS TUTORIAL RECALL FAQ HOVERBOARDS ELECTRIC SCOOTER eBIKES ELECTRIC SKATEBOARD KICK SCOOTER EB5 PRO EB7 SWAGGER 5 ELITE EB9 EB10 EB11 EB7 PLUS K8 SWAGGER 2 CLASSIC SWAGGER 3 PRO T580 WARRIOR T580 TWIST T580 WARRIOR XL T6 GENERAL INFO GENERAL INFO GENERAL INFO GENERAL INFO SWAGGER 7T SWAGGER 5 BOOST GENERAL INFO Your Email: You will get a notification email when Knowledgebase answerd/updated! Captcha: + = Verify Human or Spambot...